Contact Centre Software

T/O £2.2m South East

Ref: MHA207

A multichannel contact centre and customer engagement software specialist.

CRESCENDO’s software is available as both a cloud hosted SaaS solution and an on-premises solution.

Driven by continued growth of the cloud-hosted SaaS solution, recurring revenue is expected to exceed overheads in FY18 meaning CRESCENDO will achieve a level of operational gearing, with EBITDA forecast to be in excess of £1m in FY20.

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Client testimonial

Dealing with day to day business is hard enough, but a HMRC investigation too? We simply don’t have the time, energy and expertise to handle that. I believe my accountant is certainly the best person to manage a tax investigation and it’s reassuring to know the costs will be covered.

Director, Small manufacturing company