CRM

Services

Digital Solutions – CRM

Customer Relationship Management (CRM)

A CRM system provides a platform to manage marketing, sales, customer service and support, to help companies work more effectively. CRM is the combination of practices, strategies and technologies that companies use to manage and analyse customer interactions and data throughout the customer lifecycle, with the goal of improving customer service relationships and assisting in customer retention and ultimately driving sales growth.

Benefits of using a CRM System

  • Better Client Relationships
  • Increased Team colloration
  • Improved efficiency
  • Better understanding of your clients

CRM Apps

For further information on apps relating to CRM systems – please contact the digital solutions team via digital.solutions@monahans.co.uk or via the contact us box, and we can suggest the relevant system for your business needs.

News & Insights

Digital Solutions – CRM